Shipping Policy
BHARAT MEDISURGE PRIVATE LIMITED
1. Introduction
Welcome to BHARAT MEDISURGE PRIVATE LIMITED. This Shipping Policy outlines how we process, handle, and deliver orders placed through our platform. By placing an order, you agree to the terms described below.
2. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on Sundays or public holidays.
In the event of delays due to high order volume or unforeseen circumstances, customers will be notified via email or phone.
3. Shipping Methods & Delivery Time
We ship orders across India using reliable courier partners.
Estimated delivery timelines:
Metro Cities: 3–5 business days
Tier 2 & Tier 3 Cities: 4–7 business days
Remote / Out-of-service areas: 7–10 business days
Delivery times may vary due to courier delays, weather conditions, or operational issues beyond our control.
4. Shipping Charges
Shipping fees are calculated at checkout and may vary based on:
Order value
Delivery location
Weight/volume of the shipment
Free shipping may be provided during promotional periods or for orders above a specified value (if applicable).
5. Order Tracking
Once your order is shipped:
You will receive an email/SMS containing the tracking number and courier details.
Tracking information may take up to 24 hours to update in the courier system.
6. Shipping Restrictions
We currently ship only within India.
Delivery may not be possible in certain remote or restricted locations due to courier limitations.
Hazardous or temperature-sensitive medical items may have special shipping requirements.
7. Damaged, Lost, or Delayed Shipments
In case your order arrives damaged, please contact us within 48 hours with photos/video proof.
If a shipment is lost in transit, we will coordinate with the courier and issue a replacement or refund as applicable.
Delays caused by courier partners are not under our direct control, but we will assist in resolving the issue.
8. Address Accuracy
Customers are responsible for providing accurate shipping information at the time of order.
BHARAT MEDISURGE PRIVATE LIMITED is not liable for delays or failed deliveries due to incorrect or incomplete addresses.
9. Contact Us
For questions regarding shipping, order status, or support, please reach out to:
BHARAT MEDISURGE PRIVATE LIMITED
By email: bharatmedisurgepvtltd@gmail.com
By visiting this page on our website: https://bharatmedisurgepvtltd.com/contact-us/
By phone: +91 9576697777, +91 8800434241, +91 9576035555, +91 9031609954, +91 9031609955, +91 9266418800, +91 9117197777, +91 9693436427, +91 813030600
